Is Turnover Holding You Back From Profitability

What if I told you the one thing holding you back from better profitability was not your labor cost, or scheduling, but your TURNOVER!

Did you know that on average, it costs $5,000+ to hire, train, and develop a new employee?

If we are being honest, most in the industry are running a 50% turnover rate on an annual basis.

While not all of this can be prevented, improving our retention is the best way to lower our labor costs in 2024.

Which means today might be the day that we start evaluating our team.  Where are the gaps?  Are there things we could do on a daily/weekly basis to improve our team’s efficiency? Before we can build a performance improvement plan for the team, we must first take a moment to see what is really going on.

Tonight, during a peak time, treat yourself to a meal in your establishment.  This isn’t time to correct their behavior, as we first need a baseline in the following three areas. And our recommendation is that by having your team treat you as a guest, you will be able to evaluate your team’s performance in the following areas: 

1. Speed and Efficiency: Monitor how quickly and efficiently employees complete their tasks, especially during peak times.

2. Accuracy: Assess the accuracy in following recipes and orders to maintain consistency and quality.

3. Presentation: Evaluate the presentation of dishes to ensure they meet the restaurant’s standards.

If you don’t like what you see…it may be time to schedule an on-site visit for one of our FOODIFY experts.

Our team of operational experts is ready to transform your team in the next 30 days.

Let’s go!